Shipping Policy

Applicable Shipping Regions

We currently ship only within the United States, including the U.S. mainland (contiguous states), Hawaii, and Alaska.
Shipping to regions outside the United States is not available at this time.

Non-Serviceable / Excluded Areas

To ensure reliable delivery, we do not ship to the following locations, even if they are within U.S. territory:

  • U.S. territories and possessions, including but not limited to:

    • Puerto Rico

    • Guam

    • U.S. Virgin Islands

    • American Samoa

    • Northern Mariana Islands

  • APO/FPO/DPO military addresses

  • P.O. Boxes

  • Remote or hard-to-reach areas where standard carriers cannot complete delivery

Orders cannot be placed to addresses in restricted or remote areas where carriers cannot deliver.

Shipping Rates & Free Shipping Eligibility

Free Standard Shipping

  • Eligibility: Orders with a total merchandise value of $17 or more
    (after discounts, before taxes)

  • Applicable Regions:

    • U.S. mainland

    • Hawaii

    • Alaska

Flat Rate Shipping

  • Shipping Fee: $4.55 per order

  • Applicable Conditions: Orders with a total merchandise value under $17
    (after discounts, before taxes)

  • Applicable Regions:

    • U.S. mainland

    • Hawaii

    • Alaska

Shipping Options & Estimated Delivery Time

We offer Standard Shipping only for all eligible regions.

Shipping Option Applicable Regions Estimated Delivery Time
Standard Shipping U.S. Mainland 3–5 business days after dispatch
Standard Shipping Hawaii & Alaska 7–10 business days after dispatch

Delivery times are estimated from the date the order is shipped, not the order date.

Order Processing & Dispatch Time

  • Order Processing Time:
    All orders are processed within 1–2 business days, excluding weekends and U.S. federal holidays.

  • Shipping Confirmation:
    Once your order has been dispatched, you will receive a confirmation email with tracking information.

Tax & Duty Information

  • Sales Tax:
    Product prices displayed on our website do not include local sales or use tax.
    Any applicable tax will be calculated automatically at checkout based on your shipping address.

  • Customs Duties:
    As we only ship within the United States, no customs duties or import fees apply to any orders.

Important Notes

  • Business days refer to Monday through Friday, excluding weekends and U.S. federal holidays.

  • Delivery timeframes are estimates only and may be affected by factors such as weather conditions, carrier delays, or peak shopping seasons.

  • We are not responsible for delivery delays caused by:

    • Incorrect or incomplete shipping addresses provided by the customer

    • Carrier operational issues

    • Delivery attempts to non-serviceable or restricted locations

If you are unsure whether your address is eligible for delivery, please contact our customer service team before placing an order.

Contact Us

If you have any questions regarding shipping, please contact us at:
Email: service@dubeni.com